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Shipping Policy

Overview

Our shipping policy makes gifting a breeze! You can easily place orders for multiple recipients through our website with just one payment, avoiding the hassle of multiple transactions.

 

For added convenience, simply send your list of recipients to our Venice Sweetheart via WhatsApp or email. Our dedicated team will assist you every step of the way, ensuring each package reaches its destination promptly and securely. Experience seamless, efficient service designed to make your life easier.

Shipping Packaging

Venice Butter Cookies Box is packed using shock proof paper, sealed upon packed and bubble wrapped before shipping or delivery process. Our packaging procedures is to ensure all freshly baked cookies are in best taste condition and do not lose their crispness before open.

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However, we can't guaranty the cookies are in perfect looking due to delivery circumstances such as impact or vibration. Some minor crumble due to such circumstances is acceptable and will not degrade it crumbly texture and taste. 

What are the Details We Needed?

1. Recipients Details

Recipient details include the following:

  • Name of Recipient

  • Phone Number

  • Address

2. Product Order

Let us know the items or bundles you have in mind. Alternatively, you can let us know the budget you'd like to work with and our team can suggest accordingly.

3. Delivery Arrangements

Delivery arrangements are as follows:

  • Delivery by courier service or dispatch rider for local delivery (within Puchong area)

  • Self pickup at specific location within Puchong area (to be inform after cookies box is ready)

  • Specific delivery date if any

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